Shipping policy
Shipping Policy(配送政策)
1. Domestic Shipping(本地配送)
We offer delivery within Singapore for all orders placed through our online store. Local shipping rates start from SGD 3 for parcels up to 0.6 kg, with fees calculated at checkout based on weight and delivery option selected. (Union Book 友联书局)
2. Delivery Time(配送时间)
Orders are typically processed within 1–3 business days after your purchase is confirmed. Delivery times may vary depending on the chosen shipping method and courier service. (Note: processing and delivery times may be longer during peak periods.)
3. International Shipping(国际配送)
At this time, international delivery options are available upon request; please contact us for customized arrangements and rates. International shipping may be subject to additional duties or taxes depending on destination country rules.
4. Order Tracking(订单追踪)
Once your order has been shipped, you will receive a confirmation with tracking information where applicable. You may use this tracking number to check the delivery status with the courier.
5. Bulk & Wholesale Orders(大量/批发订单)
For bulk orders, institutional purchases, or wholesale inquiries, please contact us via WhatsApp or email. We can provide a tailored shipping quote based on volume and destination.
6. Contact & Assistance
If you have any questions about your shipping, delivery time, or international arrangements, feel free to reach us at enquiry@unionbook.com.sg or WhatsApp +65 9298 2146.